Terms of Service

Welcome to Nihao Travel ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

1. Services Provided

Nihao Travel offers personalized online travel consultation services for users planning international travel. The consultation is intended for informational purposes only and does not constitute professional or legal travel advice. We are not responsible for decisions made based on the information provided through our services.

2. Eligibility

To use our services, you must be at least 16 years old. By registering, you confirm that you meet this requirement and are legally capable of entering into a binding agreement.

3. Account Registration and Security

• You must create an account to access our full services.
• You agree to provide accurate and complete information during registration and to keep your account information up to date.
• Account sharing is strictly prohibited. Each account is intended for individual use only.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. User Responsibilities

By using our services, you agree to:

• Use the services only for lawful purposes and in accordance with applicable laws and regulations.
• Not submit any false or misleading information.
• Not upload or transmit harmful code, malware, or content that infringes on the rights of others.
• Not interfere with or disrupt our services, servers, or networks.
• Not attempt to gain unauthorized access to other user accounts or to any part of the service.

5. Personal Data and Privacy

• Your personal data is collected and handled in accordance with our Privacy Policy.
• We use industry-standard encryption and safeguards to protect the information you provide.
• You may request data deletion at any time by emailing customer.service@nihao-travel.com.

6. Payments

• Payments are processed securely using Stripe.
• We do not store full payment details such as credit card numbers.
• All payment transactions are subject to Stripe's own Privacy Policy and terms.
• Refund policies (if applicable) will be clearly stated on the purchase page or confirmation emails.

7. Intellectual Property

• All content and materials on Nihao Travel, including text, graphics, branding, and software, are owned or licensed by us and protected by intellectual property laws.
• You may not copy, distribute, or create derivative works without prior written permission.
• User-generated content must comply with applicable laws and must not infringe any third-party rights.

8. Disclaimer and Limitation of Liability

• Our travel consultation services are provided for informational purposes only. We make no guarantees as to accuracy, completeness, or suitability for any particular purpose.
• We are not liable for any loss or damage resulting from decisions made based on our advice or recommendations.
• To the maximum extent permitted by law, we disclaim all warranties, express or implied.

9. Prohibited Conduct and Enforcement

We reserve the right to take action, including warning or banning users, in response to:

• Violation of these Terms.
• Any illegal or harmful activity.
• Misuse of services or abuse of other users.

10. International Use

Our services are intended for use by users worldwide. You are responsible for ensuring that your use complies with local laws and regulations.

11. Modifications to the Terms

We may update these Terms at any time. If we make material changes, we will notify you via email or by posting the updated Terms on our website. Continued use of the services after such updates constitutes your acceptance of the changes.

12. Termination

You may stop using our services at any time. We reserve the right to suspend or terminate your account if you violate these Terms or misuse our services.

13. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of China. Any disputes arising under or related to these Terms shall be resolved through negotiation or in courts located in China, unless otherwise required by applicable law.

14. Contact

If you have questions about these Terms, please contact us at:

Email: customer.service@nihao-travel.com