Setting Up Your Nihao Travel Account
Complete guide to creating and configuring your account for the best travel planning experience
In This Article
1. Getting Started with Your Account
Creating your Nihao Travel account is quick and secure. You can sign up using your email or Google account to get started immediately.
Two Ways to Create Your Account:
Email Registration
Create an account with your email address. Includes email verification for security.
Google Sign-In
Sign up instantly using your Google account. Your profile information is imported automatically.
Account Security
- All passwords are securely encrypted
- Email verification prevents unauthorized access
- Session management with automatic logout for security
- OAuth integration follows industry security standards
2. Email Registration Process
Our email registration includes a secure 3-step verification process to protect your account and ensure reliable communication.
Enter Your Information
Provide your full name, email address, and create a secure password that meets our requirements.
Verify Your Email
We'll send a 6-digit verification code to your email. Enter this code to verify your email address.
Account Created
Once verified, your account is active and you'll proceed to set up your travel profile.
Password Requirements
- Minimum 8 characters long
- At least one lowercase letter (a-z)
- At least one uppercase letter (A-Z)
- At least one number (0-9)
- Real-time validation shows your progress
3. Google Sign-In Setup
Google Sign-In provides the fastest way to create your account. Your Google profile information is securely imported to get you started immediately.
How Google Sign-In Works:
Click "Sign in with Google" and authorize Nihao Travel to access your basic profile information
Your name and profile picture are automatically imported from your Google account
Account is created instantly - no email verification required for Google accounts
What Information We Access
- Your name and email address
- Profile picture (optional)
- We never access your Google passwords or private data
- You can disconnect Google access anytime from your account settings
4. Completing Your Travel Profile
After account creation, you'll complete a comprehensive travel profile through our 4-step onboarding process. This information helps your Travel Genius create the perfect China experience for you.
Why We Need This Information
Your travel profile helps our experts understand your preferences, ensure visa compliance, plan appropriate accommodations, and create personalized recommendations for your China adventure.
Profile Setup Steps:
Step 1: Trip Overview
Name your trip, specify travelers (1-10), set duration (1-365 days), and choose your travel dates
Step 2: Travel Preferences
Select interested cities, set your daily budget ($50-1000), and choose hotel preferences
Step 3: Traveler Details
Provide each traveler's name, nationality, visa status, license info, and dietary restrictions
Step 4: Review & Submit
Review all information and submit to activate your personalized dashboard and Travel Genius
5. Managing Your Account
Your account dashboard provides comprehensive tools to manage your profile, trips, and access additional services.
Dashboard Features:
Trip Management
View and edit your trip details, update traveler information, and track planning progress.
WeChat Access
Generate unique access codes and QR codes to connect with our Travel Genius on WeChat.
Service Plans
View your current plan, manage subscriptions, and upgrade to premium services.
6. Troubleshooting & Support
Having issues with your account? Here are solutions to common problems and how to get additional help.
Common Issues & Solutions:
Email Verification Issues
- Check your spam/junk folder
- Verification codes expire after 10 minutes
- You can request a new code if needed
- Make sure you entered the correct email address
Password Reset
- Click "Forgot Password" on the login page
- Enter your registered email address
- Check email for reset link (valid for 1 hour)
- Create a new password meeting our requirements
Google Sign-In Problems
- Clear browser cache and cookies
- Disable ad blockers that might interfere
- Make sure pop-ups are allowed for our site
- Try using an incognito/private browser window
Ready to Get Started?
Create your account now and begin planning your China adventure
Need More Help?
Live Chat Support
Get instant help from our travel experts. Available 24/7 to assist with your China travel planning.
Email Support
Send us detailed questions and we'll respond within 24 hours with personalized assistance.
Email Us