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Mastering Your Travel Dashboard

Your complete guide to navigating and maximizing your Nihao Travel dashboard for seamless China trip planning

12 min readLast updated: January 20258,742 views

In This Article

1. Your Travel Dashboard Overview2. Services & Benefits Section3. Managing Your Trips4. WeChat Consultation Access5. Profile Menu & Settings6. Dashboard Tips & Best Practices

1. Your Travel Dashboard Overview

Your Nihao Travel dashboard is your personalized command center for planning and managing your China travel experience. It provides easy access to your trip details, services, WeChat consultation, and Travel Genius AI assistant.

Dashboard Layout
Services & Benefits

View your active services, consultation credits, and membership benefits

Your Trips

Manage trip details, edit preferences, and track planning progress

WeChat Consultation

Connect with travel experts via WeChat using your unique access code

Getting Started Tip

After completing your account setup and travel profile, your dashboard becomes your central hub for all China travel planning activities.

2. Services & Benefits Section

The Services & Benefits section displays all your active privileges, consultation credits, and membership features. This is where you can track what services are available to you and their current status.

Service Types You'll See:
Consultation Credits

Available credits for personalized travel planning sessions with our China experts

Premium Services

Enhanced features like priority support, custom itineraries, and exclusive travel deals

Membership Benefits

Special perks based on your membership level, including discounts and exclusive access

Status Color Guide
  • Red (Active): Service is currently active and ready to use
  • Blue (Ready to Use): Service is available but not yet activated
  • Gray (Used/Expired): Service has been consumed or expired
Need More Services?

Click "Upgrade Plan" in your profile menu to explore additional services and premium features available for your China travel planning.

3. Managing Your Trips

The Your Trips section shows all your travel plans to China. Each trip card displays essential information and provides easy editing capabilities to adjust your preferences as your plans evolve.

Trip Information Displayed:
Travel Dates

Your planned start and end dates for the China trip

Travelers

Number of people and their details including visa status

Destinations

Cities you're interested in visiting and your preferences

Budget Range

Your daily budget per person and accommodation preferences

Editing Your Trip:
1
Click "Edit Trip"

Click the edit button on any trip card to open the comprehensive editing modal

2
4-Step Edit Process

Update Overview → Style & Budget → Traveler Details → Review Changes

3
Save Changes

Review all changes and save to update your trip profile for better recommendations

Pro Tip

Keep your trip information updated! Changes to dates, traveler count, or preferences help our Travel Genius AI provide more accurate recommendations and pricing.

4. WeChat Consultation Access

The WeChat Consultation panel provides direct access to our China travel experts through WeChat Work. This feature gives you personalized support and real-time assistance for your travel planning.

Your Unique Access Code

Each user gets a unique 6-10 character access code that connects you directly to our travel experts via WeChat Work.

Keep this code private - it's your personal gateway to consultation services.

QR Code

How to Connect:
1
Scan QR Code

Use WeChat to scan the QR code displayed in your dashboard panel

2
Provide Access Code

Share your unique access code with the travel expert to verify your account

3
Start Consultation

Begin discussing your China travel plans with our expert consultants

Consultation Availability
  • Available during China business hours (Beijing Time)
  • Response time: Usually within 2-4 hours
  • Languages: English and Mandarin Chinese
  • Services: Trip planning, visa guidance, local recommendations

5. Profile Menu & Settings

Your profile menu, accessed by clicking your name in the top-right corner, provides quick access to account settings, upgrade options, help resources, and logout functionality.

Menu Options:
Upgrade Plan

Explore premium services and additional consultation credits

Privacy Policy

Review our privacy practices and data protection policies

Help Center

Access help articles, guides, and frequently asked questions

Logout

Securely sign out of your Nihao Travel account

Account Information Display

The profile section shows your account details including name, email, and account creation date. This information is pulled from your registration or OAuth profile.

Quick Actions
  • Access your profile menu by clicking your name in the header
  • Use the Help Center for instant answers to common questions
  • Check the Privacy Policy to understand how we protect your data
  • Upgrade your plan anytime to unlock additional features

6. Dashboard Tips & Best Practices

Make the most of your Travel Dashboard with these expert tips and best practices for efficient trip planning and management.

Optimization Tips:
Keep Trip Details Current

Regularly update your travel dates and preferences as plans evolve. This helps our AI provide more accurate recommendations and pricing.

Monitor Your Services

Check your Services & Benefits section regularly to track consultation credits and service expiration dates.

Save Your Access Code

Screenshot or save your WeChat consultation access code in a secure location for quick reference during travel discussions.

Mobile Accessibility

Your dashboard is fully responsive. Access it from any device to manage your trip on the go.

Security & Privacy:
  • Always log out when using public computers or shared devices
  • Keep your WeChat access code confidential and don't share it publicly
  • Your session will automatically expire for security after periods of inactivity
  • All trip data and personal information is encrypted and secure
Troubleshooting Common Issues:
Services not loading:Refresh the page or check your internet connection
QR code not working:Try refreshing the dashboard to regenerate the QR code
Can't edit trip:Ensure all required fields are filled and try again
Ready to Plan Your Perfect Trip?

Your dashboard is designed to make China travel planning simple and enjoyable. Explore all features, connect with our experts, and let us help you create unforgettable memories in China!

Need More Help?

Live Chat Support

Get instant help from our travel experts. Available 24/7 to assist with your China travel planning.

Email Support

Send us detailed questions and we'll respond within 24 hours with personalized assistance.

Email Us
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